FAQ
There are a few things you can try to get the sync to kick off. Firstly, you must make sure the mobile app is syncing to the correct account. If you ha...
Mon, 4 Apr, 2022 at 1:45 PM
Taxes are represented one of two ways in the Cavanti App, price tax inclusive and price tax exclusive. Inclusive invoice items assume that you have included...
Mon, 12 Jun, 2023 at 2:13 PM
This can happen when the device is an old-ish model (measured in Apple years, not human years), and it may be getting a little bogged down. This happens whe...
Mon, 24 Jul, 2023 at 2:04 PM
The mobile app will remain logged in for you. However the link to logging into the web based app from the mobile app has been disabled on iOS Unfo...
Tue, 26 Sep, 2023 at 4:32 PM
At a high level, all data is encrypted in transit and at rest. We use Web Application Firewall based on geolocation. We scan our infrastructure on a weekl...
Mon, 15 Apr, 2024 at 6:38 PM