FAQ

Can I add new Users to my Cavanti account?
The account owner can add new users at any time from the web app by navigating to Settings> Business Information > Additional Users. Click on 'Ne...
Wed, 21 Nov, 2018 at 11:43 AM
Do sessions roll over from month to month?
The regular monthly sessions do not roll over from month to month, its a limit more than an allowance. Slush sessions however do roll over and sit on top of...
Tue, 2 Apr, 2019 at 9:18 AM
Why is my data different on all my devices?
f you're sure the devices are up to date and are syncing correctly, then its probably down to sync timing mismatches. It can get very involved across d...
Tue, 28 Jan, 2020 at 11:31 AM
Why does my android showing incorrect data?
Android has a 'feature' we struggle with whereby it creates a backup copy of your data on the device, then if you delete and re-install an app, th...
Tue, 28 Jan, 2020 at 11:55 AM
Why won't my device complete the initial sync?
If your device is not completing an initial sync, there may be a number of reasons. Occasionally the sync may get jammed on a piece of data not coming down ...
Fri, 20 Mar, 2020 at 10:47 AM
Covid 19
The Covid 19 pandemic is taking a heavy toll on many of our clients, who typically work in an environment that routinely has a lot of contact with others. W...
Tue, 31 Mar, 2020 at 12:44 PM